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Customer FAQ

Research Related FAQs

1) If I’m visiting this website for the first time. How do I trust your service quality?

Please browse through our website and identify your research content. After that, please contact the sales team (at sales@vertexmarketresearch.com) to receive free sample copies of the interested studies and can ask for subsequent product review calls with the analysts.

2. Are samples available for all the studies published by publishers?

Our sales team will share a exclusive free sample copy of the study after receiving your query. If in case of an upcoming study, we will share a demo sample for free. The sample copy is designed to provide an overview of the report format & sample market information for pre-purchase data validation.

3. I have more questions on the report or customization requirements?

We provide syndicated studies that are prepared to cater to a large audience. However, in case you are looking for specific customizations or have more questions on the report, please feel free to drop us a query by filling in the form available adjacent to the report description page. Also, you may contact us at email: sales@vertexmarketresearch.com.

4. How do I ensure that my requirements are precisely understood by the sales and research team?

As soon as we received your message on customization (sent by mail or via a telephonic conversation) will be passed on to the research team. The research team post a feasibility will design a consumer centric research keeping in mind the requirements stated by you. Moreover, the research team may also request for a telephonic conference with you to discuss customization requirements and propose viable solutions.

5. What will be the price & delivery timeline of a customized report?

The price and timeline of a customized research report will be shared with you by the sales person, after finalizing the list of deliverables. Vertex Market Research offers a 10% free customization on all the reports. Kindly, contact the sales team for more information.

6. What if the report that I am looking for is not listed in the company’s product catalogue or website?

Vertex Market Research has an extensive database of 10000+ reports and market updates, not all of which get uploaded as individual studies. In case you are not able to find what you are looking for, kindly contact the sales team (via email or phone) and schedule an analyst call or drop in a message to discuss requirements.

7. What services can I avail before to take purchase decision?

We believe in delivering targeted and client-centric studies. In an attempt to do so, we offer our clients with the following pre-sale facilities:

  • Free product review with the author/analyst of the report/study, to help you gain access to the analyst perspective. You can also mail your requirements or questions for more information.
  • Customized research to help you with due diligence.
  • Targeted purchase facility to help maximize the value for money. We will assure to customize research according to your requirements.

8. What will be the format of the deliverable or report?

For now, we deliver research reports in PDF formats only. We are upgrading our research to provide in different formats including PPT, word and other available formats.

9. Is there any discounts available?

We support students, academicians, NGOs and startups with their research & consulting needs. In order to do so, we have designed a special pricing policy based on discounts and payment plans. Please contact our sales representative at email: sales@vertexmarketresearchesearch.com to gain access to our special pricing.

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